Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using SocialWay.ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and SocialWay.ai. Please read them carefully before using our Service.

2. Eligibility

To use SocialWay.ai, you must:

Be at least 16 years of age (or the age of majority in your jurisdiction)
Have the legal capacity to enter into a binding agreement
Not be prohibited from using the Service under applicable laws
Have valid accounts on social media platforms you wish to connect

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Service

SocialWay.ai is an AI-powered social media management platform that provides:

AI-generated content creation for social media posts
Content scheduling and publishing to connected platforms
Social media analytics and performance insights
Multi-platform management (Meta/Facebook, Instagram, LinkedIn, X, Bluesky)
Content optimization and recommendations

The Service integrates with third-party social media platforms through their official APIs. Your use of connected platforms is also subject to their respective terms of service.

4. User Accounts

When you create an account, you must:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security and confidentiality of your password
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized access or security breach
Not share your account credentials with third parties

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

5. Social Media Platform Integration

When you connect your social media accounts to SocialWay.ai, you acknowledge and agree that:

5.1 Platform Terms Compliance

You must comply with the terms of service of each connected platform:

5.2 Authorization

You authorize SocialWay.ai to access and interact with your connected accounts on your behalf, including reading data, posting content, and retrieving analytics as permitted by each platform's API.

5.3 Platform Changes

Social media platforms may change their APIs, terms, or policies at any time. Such changes may affect the availability or functionality of our Service. We are not responsible for changes made by third-party platforms.

6. AI-Generated Content

Our Service uses artificial intelligence to generate content suggestions. By using this feature, you acknowledge that:

AI-generated content is provided as suggestions and should be reviewed before publishing
You are solely responsible for reviewing, editing, and approving all content before it is published
AI-generated content may occasionally be inaccurate, incomplete, or inappropriate
You must ensure all published content complies with applicable laws and platform policies
We do not guarantee that AI-generated content will achieve specific results or engagement

You retain ownership of content you create or publish using our AI tools, subject to these Terms and applicable third-party terms.

7. Acceptable Use

You agree not to use the Service to:

Violate any applicable laws, regulations, or third-party rights
Infringe on intellectual property rights of others
Transmit harmful, offensive, defamatory, or illegal content
Engage in harassment, hate speech, or discrimination
Post false, misleading, or deceptive content
Distribute spam, unsolicited messages, or unauthorized advertising
Attempt to gain unauthorized access to our systems or other users' accounts
Interfere with or disrupt the Service or its infrastructure
Use automated means to access the Service except through our official API
Reverse engineer, decompile, or attempt to extract source code
Conduct surveillance or gather intelligence on individuals
Engage in any activity that could harm minors

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its design, features, functionality, and underlying technology, is owned by SocialWay.ai and protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

8.2 Your Content

You retain ownership of content you create using our Service. By using the Service, you grant us a limited, non-exclusive, royalty-free license to use, store, process, and display your content solely as necessary to provide and improve the Service.

8.3 Feedback

If you provide feedback, suggestions, or ideas about our Service, you grant us the right to use such feedback without restriction or compensation.

9. Copyright and DMCA Policy

We respect intellectual property rights and expect our users to do the same. If you believe content on our Service infringes your copyright, please send a notice containing:

Identification of the copyrighted work
Identification of the allegedly infringing material
Your contact information
A statement of good faith belief that the use is not authorized
A statement under penalty of perjury that the information is accurate
Your physical or electronic signature

Send DMCA notices to: support@socialway.ai

10. Payment Terms

10.1 Subscription Fees

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are stated in US dollars unless otherwise indicated.

10.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

10.3 Refunds

Fees are generally non-refundable except as required by law. We may offer refunds at our discretion on a case-by-case basis.

10.4 Price Changes

We may change subscription prices with 30 days' notice. Price changes will apply to subsequent billing periods.

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You have the right to request deletion of your data at any time. Please see our Data Deletion Policy for instructions.

12. Termination

12.1 Termination by You

You may terminate your account at any time by deleting your account through the settings page or contacting us.

12.2 Termination by Us

We may suspend or terminate your account immediately, with or without notice, if you breach these Terms, if required by law, or if we discontinue the Service.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Data Deletion Policy, except as required by law or legitimate business purposes.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Service or servers are free of viruses or harmful components.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIALWAY.AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or data
Business interruption
Loss of goodwill or reputation
Cost of substitute services
Any other intangible losses

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless SocialWay.ai and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your content posted through the Service.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and SocialWay.ai.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

17.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page, updating the "Last updated" date, and/or sending you an email notification. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

19. Contact Us

If you have questions about these Terms or need to report a violation, please contact us at:

Email: support@socialway.ai

Company: SocialWay.ai